Return & Refund Policy

Claros · [email protected]

This Return & Refund Policy outlines your rights when purchasing products from claros.com ("Website"), operated by Claros.

1. Who We Are

Claros
Email: [email protected]

2. 60-Day Money-Back Guarantee

If Claros isn't working for you, email [email protected] within 60 days of delivery — we'll refund you in full, bottle returned or not. This is the simplest version of the policy.

3. Unopened Returns

You may return unopened products within thirty days of delivery.

Requirements for unopened returns:

• Items must be unopened and in original packaging.
• Proof of purchase is required.

4. Refunds

Refunds are issued to the original payment method within 14 business days after the request is processed (or returned goods are received and inspected, where physical return is required).

5. Returns Process and Address

To initiate a return, contact [email protected]. We will issue a return authorization and the current return shipping address before you send anything back — please do not ship items without one, as unauthorized returns cannot be tracked to your order.

6. Policy Updates

We may revise this Policy when operational or regulatory requirements change.